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Emporium Melbourne has 225 premium retail stores in the heart of Melbourne’s central business district. They also have the largest truck lifts in Australasia, but a limited amount of dock spaces. Simon Poppleton, Loading Dock Manager, describes how Emporium uses a customized Descartes / Bestrane dock appointment scheduling solution to optimize the schedule of deliveries, spreading an average of 70 to 80 deliveries throughout the day and increasing visibility into who has access to the loading dock, creating a safer and more efficient environment for the shopping center.