Click and Collect

Introducing Customer Engagement
Explore tools to transform customer experience and streamline operations.
4 Steps to Optimize In-Store Pickup Experience
Streamline the customer experience for click and collect.

Make Click and Collect Your Competitive Edge by Ensuring a Fast, Seamless Experience for Customers and Store Teams

In-store pickup and curbside pickup are key to your order fulfillment strategy. But click and collect can be complex for store teams and often adds friction for the customer. Customer notifications and web-based check-in help customers to take control of their day, while real-time alerts let staff know when customers are expected, when they have arrived, and where to find them. This results in increased efficiency, faster handover, and a seamless customer experience.

Click and Collect Capabilities

Fleet Resource Center

Discover Tutorials, Success Stories, Thought Leadership, and More to
Deepen Your Routing, Mobile, and Telematics Expertise.

Additional Resources

Considerations for Successful Click and Collect Retail
How to get the most value out of the click and collect retail channel.
Reduce Wait Times for Click and Collect
How to enhance staff productivity and improve customer experience.
What is Customer Engagement?
Improve customer experience while driving operational efficiencies.

Connect with a routing specialist to explore how
our solutions can transform your business.