Mobile Workforce Management Software Improves Operational Efficiencies with Real Time Visibility
Descartes Mobile™ is a mobile workforce management software designed to tie directly into Descartes’ logistics decision support, fleet routing and dispatch operations, and automated vehicle locator (AVL) systems. Reflecting the range of mobile resource needs, the solutions improve operational efficiencies through real-time data exchange with remote personnel. By keeping the entire enterprise up-to-date with real-time visibility status, companies can be more responsive to the fluid nature of business, and customer satisfaction improves due to better visibility.
Descartes Mobile provides integrated two-way wireless communication and passive fleet monitoring capabilities for enhanced logistics execution. It extends traditional vehicle route planning and scheduling by incorporating a free flow of information between dispatch and the field. Mobile devices feed data in via a wireless server. Descartes’ network gateway provides a single point of access to work across multiple networks. Descartes Mobile directly integrates logistics operations and routing and scheduling solutions with the following features:
Descartes' Mobile Workforce Management Software Features:
Route Sequences and Turn-by-Turn Navigation:Improve driver productivity with optimized route plans that can be efficiently delivered to a broad range of mobile devices complemented by optional navigational functionality to help drivers get to where they are going.
Automatic Vehicle Location (AVL):Use next generation GPS technology to monitor vehicles or people in the field for advanced plan vs. actual performance monitoring. Shipment status updates and system alerts can be automatically triggered when designated routes are not followed. Descartes provides options for both active and passive tracking
Real-time Updates:Go beyond basic status messaging and enable dispatchers to dynamically adjust routes based on actual performance and order changes with easy to implement and user-friendly solutions that allow drivers to capture and transmit events such as arrivals, departures, and delays using inexpensive consumer grade devices.
Scanning & Proof of Delivery (POD):Eliminate paper and streamline operations with robust at-stop data collection that supports signature capture, scan-on/scan-off capabilities, confirmation of product counts, pictures of damages, and much more all in a paperless environment.
At-Stop Commercial Functions:Reduce billing cycles by automatically transmitting essential financial and logistics data to customer service and billing systems.
Descartes' Mobile Workforce Management Benefits:
Enable significant improvement in operating performance by:
- Tightly integrating with Descartes’ back-end dispatching and planning systems
- Minimizing route distances by enabling proactive responsiveness
- Reducing stop duration, fuel usage, and labor hours Targeting costly voice communication and cell phone bills
Enhance customer service and retention by:
- Improving on-time performance
- More accurately predicting delivery windows
- Relying on actual performance data