Is Your Business Ready?

Success Stories
Read how Descartes customers are preparing for the end of the Transition Period
Demo Videos
Brief overviews showing how easy it can be to submit a declaration, complete and EIDR, NCTS or an ICS

eBook: New Customs Changes in the UK
Are you prepared for the upcoming changes in submitting customs declarations due to the Union Customs Code legislation introduced by the EU?

Prepare for upcoming changes in submitting customs declarations:

• CHIEF Imports for existing CHIEF badge holders will cease after 30 September 2022 and will be replaced by CDS.

• New Badges for CHIEF will no longer issued or allowed from 5 July, 2022. All new customs imports enquiries and set ups must use CDS.

• After 30 November 2023 – traders will not be able to make export declarations on CHIEF.

"Don’t forget you can start doing CDS GB Import entries now, once configured. We are seeing a daily growing number within the Descartes e-customs customer community doing that"

We are ready to guide your company through those changes with our CDS ready software solutions. Get in contact with our customs solution experienced staff to discuss how these statutory changes effects your business.

Webinar: Are you CDS ready?

This is an excellent opportunity to take a good look at the Descartes software in action as we take look at CDS export and import customs declarations. We will also discuss what steps you need to make to be ready for CDS.

This webinar is primarily intended for those companies who are seeking a CDS software solution. But it is also aimed at current Descartes users, especially those that are using the HMRC CHIEF system and haven't yet migrated to CDS.

cds webinar cover

What do I need to do?

We have already processed nearly one Million CDS declarations covering imports (full, simplified, and supplementary declarations) and exports, especially where we continue to work with customers in Northern Ireland where CDS is already mandatory for GB – NI movements now.

• If you don’t have a badge - Purchase a CDS badge from a CSP and once registered pass the details to

• If you don’t have a badge and you are operating non-inventory imports or exports only – You may register and use the HMRC gateway directly with a Digital Token, if you do not want to purchase a badge.

• If you do have a badge – Descartes will ensure your badges are configured to send to CDS via your CSP. However, you must inform your CSP with 5 days prior notification of your intended go live date and ensure you notify them you are using Descartes software otherwise the badge will not work for CDS

Some FAQ’s that we receive from our customers regarding CDS:

Will we be able to use e-Customs when it changes?

Yes, we were the first software vendor to go LIVE in 2018 with a selection of customer. That number has continued to grow every month.

Do I need to do anything?

Register for CDS on the HMRC Govt gateway with Descartes e-customs named as your provider.

Will there still be a link between CCS UK and Imports in CDS? Will we still go into CCS UK and then when we click to clear by full dec it will go to CDS?

Yes, when CCS UK are ready for now they have been focusing on CDS in Northern Ireland and the airports they cover e.g., Belfast Intl and City

Do I need to tell the CSP I am using CDS?

You need to inform the Community System Provider (CSP) badge operators e.g., CNS and MCP that your badge needs to be configured for CDS using the Descartes e-customs system. *Please contact them direct. 

Can we switch over one or two badges to CDS live and keep most with CHIEF to permit us time to become accustomed to CDS, then move the rest over when happy, or do we have to switch all links at once?

We have designed e-customs to be dual use, so yes you can do that. The CDS decs are within the CDS menu. The CHIEF decs continue as they are for now under Imports and Exports menu options within e-customs.

*NOTE - The CSP badge operator will need to config the badge for CDS as well. Check with your CSP if you have more than one badge with the same CSP to ensure they are OK with your suggestion as well. Also be aware if you are using CDS and CHIEF in dual running, the Deferment account will require a Direct Debit set up for CHIEF (like you have now) and a new one for CDS as they are separate systems/accounts with HMRC.

Do you still get C88 and E2 prints with CDS?

C88 and E2 are no longer formal reports from CHIEF. Within e-customs will take the response and convert it into a lookalike document that has the support of the Association of Freight Software Suppliers, (AFSS) and British International Forwarding Association (BIFA) and HMRC have seen sight of.

I upload my data to e-customs, does that have to be changed?

There will be a difference in your process as there are areas of the data set required for CDS that is different to that of CHIEF, which means differences in the User Interface and in the integration data. Please contact the Descartes service desk for further help and guidance stating “A request for CDS interface specs and Professional Services support ”

Looking to speak with a customs solution advisor?