Customer Visibility for Logistics Service Providers

Knowledge Center
Learn more about Descartes solutions for Logistics Service Providers
Buyer’s Guide
Read how to provide customer visibility to ocean shipment statuses

Helping Logistics Service Providers Better Connect with Customers with Online Client-facing Visibility

Why Use Descartes Customer Visibility for LSPs?

Automatically Track Ocean Shipments with Seamless Connectivity to Carriers

Today’s customers expect to view the status of their shipments on-demand. They also want to know if a shipment has cleared customs, its security filing status, or if a shipment is at risk of a delay. Descartes Customer Visibility for LSPs provides on-demand, web-based access to shipment statuses for ocean and air shipments as well as inland moves. Customers can access their shipment status from any device all in a secure, white-labelled format. Descartes is changing how LSPs provide customer visibility to drive-up service levels and better compete.

The John S. James Co.

Learn how John S. James Co., a leading international freight forwarder and customs house broker, is providing its customer base with real-time visibility and improving operational efficiency using Descartes


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