Top Questions Answered: Navigating Your Way Through Roadnet Solutions and Organizational Challenges

In the ever-changing landscape of distribution, the right route planning solution is key. It's not just about the technology, but also the provider's ongoing commitment to innovation and growth. The best partner for the long term also brings a broad and deep bench of seasoned routing experts and the financial strength to continue to adapt to meet evolving market needs.

In this FAQ:

1. How does Descartes compare to our existing routing provider?
2. What kind of sales and support stability does Descartes offer?
3. Can I expect industry support for my routing needs from Descartes?
4. How does Descartes advance its capabilities and incorporate new technologies?
5. How strategic are route planning solutions to Descartes?

Descartes stands out with its advanced routing and execution platform, offering comprehensive capabilities that exceed those of traditional systems. Our platform is designed as superior in its capabilities and a more comprehensive alternative to Roadnet offerings with 16 tailored solutions for fleet operators.

At Descartes, we prioritize practical organization growth and tenure with our employees and long-term relationships with our customers. While the Roadnet organization has been cutting resources over the years, Descartes has been adding highly skilled experts and building out the capabilities of our organization. We now have 400+ exclusively focused on fleet solutions and their success with customers.

Yes, Descartes prides itself on offering expert, industry-specific support. Many of our resources have been with Descartes for 10-20 years and are exclusively focused on fleets. Our team is extensively trained in how to provide the right solutions and strategies to address the unique challenges of your business and proactively engage with you well beyond successfully going live with our solutions.

Descartes has consistently been at the forefront of innovation in fleet technology. Our strong financial performance has allowed us to continue to heavily invest in our solutions and expand our product capabilities and domain expertise organically and through acquisitions. 

Route planning solutions have been a core part of Descartes for over 25 years. During that time, we continually invested to expand our solution planning capabilities and resources through organic growth and acquisition. In addition, Descartes’ route planning solutions are synergistic with Descartes’ route execution, mobile, telematics, and other transportation management solutions and customers benefit from these combinations. Roadnet on the other hand is a small part of the merger of multiple companies that share nothing in common with Roadnet products or customers.

We have considerable experience working with Roadnet customers to successfully transition them to Descartes’ solutions. If any of these FAQs resonate, then it’s time to talk to a Descartes expert.