Customer
Success
Customers in diverse industries worldwide share how they are enhancing the customer experience and better running their logistics and supply chain operations with help from Descartes solutions.
Content Types
Solutions
Industries
Chips Go Here
Discover how New Castle Building Products, a leader in exterior building materials, transformed fleet operations and enhanced efficiency with Descartes route planning and proof-of-delivery solutions.
Industries
Solutions
Learn how H.T. Hackney Co cut transportation costs by 10%-15% and replaced manual processes with Descartes’ strategic route planning solution.
Industries
Solutions
American Tire Distributors: Enhancing Fleet Operations with Descartes Route Planning Let's Talk Learn More Learn how American Tire Distributors (ATD), the largest tire distributor in the U.S., optimized its fleet operations and improved customer...
Industries
Solutions
Silver Eagle Distributors: Driving Beverage Distribution Efficiency with Descartes Solutions Let's Talk Learn More Discover how Silver Eagle Distributors, an Anheuser-Busch distributor handling 36 million cases annually, optimized routing and...
Industries
Solutions
Discover how SRS Distribution, a leader in building materials and landscape supply company, transformed its fleet operations with proactive safety measures and optimized route planning (Geotab Telematics and Descartes Route Planner™ On-demand). With...
Industries
Solutions
Halperns' Steak and Seafood: Transforming Logistics and Customer Engagement with Descartes Let's Talk Learn More Explore how Halperns' Steak and Seafood, a subsidiary of Gordon Food Service, optimized operations and customer engagement with Descartes...
Industries
Solutions
Learn how Gateway Services Inc., a leader in pet aftercare, is leveraging Descartes advanced routing solution (Descartes WinRoute™) to streamline their operations and enhance customer service across over 100 locations in the U.S. and Canada.
Industries
Solutions
Numerous businesses across Tampa, FL rely on Pepin Distributing to keep their shelves and fridges stocked with leading local, national, and import alcoholic and non-alcoholic beverages. Eager to take the business to new heights, Pepin chose to work...
Industries
Solutions
Mitchell Companies, a total beverage distributor and longstanding Anheuser Busch wholesaler, replaced its legacy Omnitracs Roadnet solution with Descartes’ strategic and daily route planning and route execution platform for delivery and sales...
Industries
Solutions
Arctic Glacier, North America’s leading manufacturer and distributor of packaged ice, implemented Descartes’ strategic route planning solution to achieve more agile and efficient routing, improve fleet performance, and enhance the customer experience...
Industries
Solutions
Heartland Coca-Cola Bottling Company originally adopted a telematics solution for its vehicles to meet regulatory requirements. Recently, they recognized the untapped potential of this data to help transform the business moving forward and needed to...
Industries
Solutions
Border States, the sixth-largest electrical distributor in the US, is reshaping its operational landscape through Descartes' advanced route planning, dispatch, and execution solution. This strategic shift is propelling efficiency, providing delivery...
Industries
Solutions
Shore Point Distributing Company, Inc., a longstanding New Jersey beer distributor serving restaurants, bars, and beer stores for 90 years, recognized the need to adapt to the evolving distribution landscape. In a strategic move to enhance efficiency...
Industries
Solutions
Learn how the local authority increased first-time access, reduced follow up phone calls, and streamlined the feedback process around repair appointments.
Industries
Solutions
The solution gives Autoglass the power to trigger SMS messages to customers, updating them on the ETA of their technician.
Industries
Solutions
Watford rolled out real-time operative tracking, allowing a faster and more flexible repairs process for both residents and repairs professionals.
Solutions
Learn how Fairhive Homes provides “On My Way” messaging, real-time tracking and feedback to improve customer experience.
Industries
Solutions
Learn how Halo improved the collection and delivery process by increasing transparency.
Industries
Solutions
Learn how Welsh Water keeps customers informed when their operative is on the way - with the added benefit of reducing customer calls to the support centre.
Industries
Solutions
Learn how Paradigm residents benefit from real-time reminders and tracking, resulting in fewer missed appointments.
Industries
Solutions
Featured Customer Success Stories
H.T. Hackney Company
Grocery store distributor H.T. Hackney Company used Descartes’ strategic route planning solution to increase route density, cut costs 10%-15%, and enhance the driver experience.
Wallenius Wilhelmsen
Read how Wallenius Wilhelmsen is using Descartes to ensure compliance with regulations such as ICS2 and to keep pace with change
Ocean Network Express (ONE)
Read how Descartes Global Security Filing™ (Descartes GSF™) solution is helping Ocean Network Express meet regulatory requirements with our innovative compliance solutions.
Cabot Creamery
Cabot Creamery cut operational costs and simplified the parcel shipping process for perishable and non-perishable goods. See how this dairy cooperative leveraged Descartes XPS shipping software.
Freight Tec
Utah-based Freight Tec, relies on the cloud-based, user-friendly Descartes Aljex™ transportation management system (TMS) to manage its large community of broker agents. The company also uses Descartes MacroPoint™, integrated seamlessly with Descartes Aljex, for real-time freight tracking, as well as the Descartes MyCarrierPortal service to combat fraud.
American Airlines
American Airlines is complying with expanding advanced security filing requirements using Descartes
The AGL Group
The AGL Group Is Reducing Labor By 17% and Decreasing Invoice Discrepancies By 14% Using Descartes
BW Retail Solutions
BW Retail Solutions increased labor efficiency 45%-60% and quadrupled order throughput using Descartes’ ecommerce WMS and parcel shipping solution to fulfill 1M+ orders annually.
Near North Customs Brokers
Read how Near North Customs Brokers is providing world-class service using innovative technology such as Descartes Canadian Customs Brokerage solution
Featured Videos
BW Retail Solutions: Growing the Brand with Next Level Ecommerce Fulfillment
Precision Omnichannel Fulfillment Bolsters Growing Ecommerce Sales & Expanding Store Network
Tomlinson Taps into Telematics to Enhance Business Performance
Talking Logistics: How Can B2B Distributors Improve Fleet Performance?
Learn How Blue Sky Achieved A 100% Order Accuracy Using Mobile Handheld Scanners
Fairmount Tire Digitizes B2B Ecommerce Delivery Operations
Brook Reimagines Furniture Rental Through Digital Transformation
SEL Transforms Operations with Digital Freight Broker Technology from Descartes
Talking Logistics: Making a Difference: Supply Chains for a Better Tomorrow
Ancla Logistik Accelerates Growth with Descartes Ecommerce WMS
Adafruit Industries: Simplifying Denied Party Screening with Descartes Visual Compliance™
Modernizing Real-time Air Cargo Asset Tracking with ACL Airshop and Descartes
GHY: Streamlining Customs Clearance with Descartes Canadian Customs Brokerage™
Halfords Mobile Expert Offers Customers Dynamic Appointment Self-Scheduling with Descartes
Swix (Norway) Customer Success
Stark Group (Sweden) Customer Success
Iceland Post Customer Success
Wehkamp (The Netherlands) Customer Success
Descartes Customers in the News
Descartes celebrates the success of our customers by publishing news stories that illustrate the benefits and cost-savings our customers have found using Descartes solutions. Read additional stories of our customers' successes around the globe in the General News section of our website.