Customer
Success
Customers in diverse industries worldwide share how they are enhancing the customer experience and better running their logistics and supply chain operations with help from Descartes solutions.
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Solutions
Industries
Chips Go Here
prove fleet efficiency, the company switched out time-consuming manual processes for the Descartes Suite. The solutions were deployed quickly and with the training tools needed for maximum results. Challenge: Lack of Visibility and Inefficient Manual...
Industries
Solutions
Nathan Sanders, CEO of Brook Furniture Rental, discusses the company’s investment in Descartes’ routing technologies to transform distribution operations and significantly improve service standards for its B2C and B2B customers.
Industries
Solutions
Brook Furniture Rental is satisfying customers’ needs after switching to automated last mile delivery solutions from Descartes. Learn about the transformation.
Solutions
We’ve all been there – buying furniture, home appliances, or that new flat screen TV, when the taxing moment comes to schedule the delivery appointment for our purchase. Whether shopping at a store or online, more often than not, we’re presented with...
Solutions
Lift Off Distribution, the third largest distributor of Red Bull energy drinks in the U.S., is attaining better levels of customer service and greater operational efficiencies after replacing manual practices with an automated solution for route...
Industries
Solutions
WATERLOO, Ontario, October 25, 2018 (GLOBE NEWSWIRE) -- Descartes Systems Group (Nasdaq:DSGX) (TSX:DSG), the global leader in uniting logistics-intensive businesses in commerce, announced that Merchants Foodservice, the 12th-largest foodservice...
Industries
Solutions
Aceitera el Real, a global producer of vegetable oils, fats and their derivatives, distributes products nationally across multiple channels in Nicaragua. With a customer-centric vision, the company replaced its manual routing system with Descartes’...
Solutions
Going Paperless with Descartes Heightens Delivery Performance for Customers As a wholesale distributor of building materials serving 12 states with 60 locations, Homer Glen, IL-based Richards Building Supply (RBS) invested in route planning and...
Solutions
For more than 65 years, Americans have relied on Ferrellgas for their residential, industrial/ commercial, and agricultural propane needs. Ferrellgas has grown from humble beginnings, as a family-owned propane supplier, to a publicly-traded, Fortune...
Industries
Solutions
Stewart Foodservice is a foodservice distribution company with 75 employees and over 450 customers. Its impressive roster of customers range from family owned restaurants and chains to institutional cafeterias. While Stewart Foodservice had a...
Solutions
Tony’s Fine Foods is the largest privately-owned distributor of deli, bakery, food service, specialty, and perishable products in Northern California. Tony’s Fine Foods’ fleet travels more than 130,000 miles each week, offering distribution services...
Industries
Solutions
New Zealand’s leading supplier of building materials and hardware, PlaceMakers differentiated its customer delivery experience by centralizing the distribution function for 63 stores nationwide using dynamic route planning. By optimizing same- and...
Solutions
US LBM Holdings is a leading U.S. distributor of specialty building materials with more than 250 locations across the country, providing more than 60,000 SKUs of specialty products such as windows, doors, millwork, roofing, siding, cabinetry and...
Solutions
Steering Nationwide Delivery Toward Greater Efficiencies Based in Melbourne, Australia, ACM Parts was established in 2013 to provide new and innovative solutions to address inefficiencies in Australia’s automotive parts supply chain. With rapidly...
Solutions
Boosting Distribution Efficiency with Descartes’ Dynamic Routing Solution As a leading supplier of roofing and building supplies to residential and commercial customers in Michigan and Northern Ohio, family owned Wimsatt Building Materials required a...
Solutions
Driving Exemplary Customer Service with Descartes Ideal Supply, a major wholesale distributor to the electrical, industrial and automotive industries, required a streamlined, integrated, and cost-effective logistics management solution. With the aim...
Solutions
WAXIE differentiates itself from competitors by having orders delivered on time, at the right price, with exceptional customer service. By replacing manual processes, Descartes’ cloud-based dynamic route planning and mobile solution enabled WAXIE to...
Industries
Solutions
As a full-service wholesale distributor for convenience stores, grocery stores, restaurants, food service and institutional customers, Brenham Wholesale Grocery required advanced route planning and execution to drive greater delivery efficiencies for...
Industries
Solutions
As a leading supplier of premium building and landscape products in a demanding Australian marketplace, BC Sands required route planning and delivery software that ensured consistent, on-time, in-full delivery. The company used the same-day...
Industries
Solutions
Learn how US Foods, one of the largest foodservice distributors in the United States, plans delivery routes with customer service and quality in mind.
Solutions
Featured Customer Success Stories
Big Frog Supply
When stress in the warehouse became too high and mis-ships too costly, Big Frog Supply sought relief in the Descartes Peoplevox™ warehouse management system (WMS) paired with Descartes ShipRush™ shipping software. The switch resulted in significantly improved warehouse control and visibility, happier workers, and tens of thousands of dollars in recouped costs.
Unimart
Before implementing Descartes Peoplevox, Unimart was receiving an average of 250-300 orders per day. With only a handful of warehouse workers, the company struggled to pick orders fast enough to meet shipping deadlines. After launching Descartes Peoplevox with Brightpearl retail operating system, Unimart immediately started clearing backlogged orders.
Brook Furniture Rental
With help from Descartes, Brook Furniture Rental automated its white-glove delivery operations to increase productivity and fleet capacity, lower operational costs, and dramatically improve the customer experience.
SEL Supply Chain Solutions
By automating time-consuming manual processes, SEL simplified and streamlined operations to increase productivity, strengthen carrier relationships, and boost top and bottom-line growth.
Velan Inc.
To expand and strengthen its export compliance program across a wide range of departments and locations, Velan implemented the Descartes Visual Compliance™ solution, mitigating third-party risk while simplifying and expediting the compliance process to enable global growth.
Hellman Worldwide Logistics
With Descartes, Hellman Worldwide Logistics is automating rating to free resources to drive-up revenue and improve customer service.
Featured Videos
Brook Reimagines Furniture Rental Through Digital Transformation
SEL Transforms Operations with Digital Freight Broker Technology from Descartes
Talking Logistics: Making a Difference: Supply Chains for a Better Tomorrow
Ancla Logistik Accelerates Growth with Descartes Ecommerce WMS
Adafruit Industries: Simplifying Denied Party Screening with Descartes Visual Compliance™
Modernizing Real-time Air Cargo Asset Tracking with ACL Airshop and Descartes
GHY: Streamlining Customs Clearance with Descartes Canadian Customs Brokerage™
Halfords Mobile Expert Offers Customers Dynamic Appointment Self-Scheduling with Descartes
Swix (Norway) Customer Success
Stark Group (Sweden) Customer Success
Iceland Post Customer Success
Wehkamp (The Netherlands) Customer Success
Ideal Supply Delivers Superior Customer Service with Help from Descartes
Meeting Customer Expectations for Real-time Freight Visibility with Descartes MacroPoint™
Descartes Customers in the News
Descartes celebrates the success of our customers by publishing news stories that illustrate the benefits and cost-savings our customers have found using Descartes solutions. Read additional stories of our customers' successes around the globe in the General News section of our website.